FREE WORLDWIDE SHIPPING

Help Center / FAQ

Payments

You can purchase on our website using a debit or credit card.

We additionnaly offer support for Paypal, Apple Pay, and Google Pay.

You can chose these payment methods at checkout.

All payments made on our site are safe. We use SSL encryption for data and information protection.

Shipments

Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery.

Standard shipping time for the countries covered by our delivery partners are presented below. You can find them when choosing for a delivery method before confirming your order:

- United-States: 7-15 business days

- Canada: 7-15 business days

- Australia: 7-15 business days

- Europe: 10-15 business days

- UK: 10-15 business days

Shipping times to other countries might differ slightly and take a little bit longer. Global supply chains are experiencing some constraints due to the impact of COVID-19. All shipping times exclude clearance / customs delays.

After placing the order, we will send you a confirmation email.
Once your order has been shipped we will send you another email with the link to track your order.
In addition, you can also track the order in the '' Tracking '' section of our site
and entering #number order and the email in which the order was placed.

We only use tracked couriers.

The tracking code takes a few days before it starts working, don't worry if it isn't initially detected. It's all in normal.

We provide free shipping for all our customers.

Generally the product is shipped from our warehouses located in the area (US). It is possible that in cases of low stocks, overseas warehouses are used to guarantee our product to all our customers.

Orders

If you notice that you have entered the wrong email, write to us at support@ironmuscleband.com. We will modify it immediately.

It may take 2-3 days to send the tracking code. But it will be sent as soon as possible, as soon as the order processing is completed.

The tracking code takes a few days before it starts working. During this period it may take a few more days due to the impact that Covid-19 is having on logistics companies.
If you want more detailed information on the status of your order, contact us at support@ironmuscleband.com

If you have noticed that you have entered an incorrect shipping address, contact us as soon as possible at our email support@ironmuscleband.com.
However, we will be able to guarantee a change in the shipping address no later than 12 hours after placing the order. After this time, the order will have already been processed and entrusted to the logistics and it will no longer be possible to change the address.

If you have not received the order confirmation email, we recommend checking in the spam folder.

Refund

If you want to request a refund write to our email address support@ironmuscleband.com. If it complies with our policies, we will provide you with a full refund.

If the package has been sent to an incorrect address, has not arrived or has arrived damaged, we can provide another product completely free of charge, or a refund.

If you have changed your mind about your order and have placed it for less than 12 hours, write us immediately to our email address support@ironmuscleband.com.
If you have placed your order after this time, we will no longer be able to provide a refund because the order has already been processed and sent to the logistics service.

Warranty

If you don’t have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.

By buying any item on www.ironmuscleband.comyou’ll covered by a 30-days money back guarantee.

other questions

Our product is safe and suitable for any sporting use that your imagination will suggest.

If you have a doubt and there is no answer here, write to us at support@ironmuscleband.com. We will be happy to answer as soon as possible.

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